ak71 Frequently Asked Questions — All Your Answers Here

Yes, ak71's live dealer games can be played on any modern smartphone or tablet directly from the browser — no separate app download needed. Both Android and iOS devices support the full experience with HD video streaming and real dealers. With a good internet connection, gameplay runs very smoothly.

In Baccarat, you place a bet on one of three options: Player, Banker, or Tie. The dealer deals two cards to each side, and the side whose total points are closest to 9 wins. Card values go up to 10; J, Q, K count as zero and Ace counts as one. If the total is two digits, only the right-hand digit counts. The simple rules make it very popular with new players.

Teen Patti is a popular South Asian card game — each player receives three cards and the one with the best hand wins. Andar Bahar is even simpler: the dealer reveals one card, and you predict whether the matching card will land on Andar (left) or Bahar (right). Both games are available at ak71 in live dealer format.

ak71's live dealer tables offer a range of limits — from low-limit tables for players on a smaller budget to high-limit tables for experienced high rollers. Before you sit down at any table, you can see the minimum and maximum bet for each one from the lobby, so picking the right table for your budget is straightforward.

In live roulette, a spinning wheel holds numbers from 0 to 36. You can bet on a specific number, red or black, odd or even, or groups of numbers. After the ball is spun, the number it lands on wins. Different bet types pay at different rates — a single number bet pays the most.

You need to meet the wagering requirement before withdrawing bonus winnings. For example, if you receive a ৳1,000 bonus, you must wager 15 times that amount — i.e., ৳15,000. Note that wagering is calculated on the bonus amount only, not on the combined total of your deposit and bonus. Once the requirement is met, bonus winnings can be withdrawn directly.

Yes, this is very important. The name registered on your bKash, Nagad, Rocket, or Upay wallet must exactly match the name on your ak71 account. Withdrawal requests to a wallet under a different name may be rejected and a verification process may be triggered. This rule exists to keep your funds secure.

The standard processing time for withdrawals at ak71 is between 15 minutes and 2 hours. If your account is fully verified and all conditions are met, the money reaches your mobile wallet within that time. Your first withdrawal may take a little longer due to the verification process.

Yes, ak71's withdrawal system operates 24 hours a day, 7 days a week. Whether it's late at night or a Friday or Saturday, you can submit a withdrawal request at any time. Mobile wallets like bKash and Nagad also support instant transfers most of the time, so you can generally receive your money quickly even at night.

If a withdrawal is pending, first check that your wallet name matches your account name and that the minimum withdrawal amount (৳500) has been met. If it is still pending after 2 hours, contact our support team directly via 24/7 live chat and they will resolve the issue promptly.

Yes, it is completely mandatory. The name on your ak71 account and the name registered on your mobile wallet (bKash, Nagad, Rocket, or Upay) must be the same. This rule is enforced to prevent fraud and money laundering and to keep your account secure. If the names do not match, the transaction may be blocked.

You may be asked to submit verification documents when making a significant withdrawal for the first time, when unusual activity is detected on your account, or when our team considers it necessary for security reasons. You will be notified directly by email or live chat at that time. The process is simple and quick.

All documents submitted to ak71 are stored on secure servers protected by SSL encryption. They are never shared with any third party — only authorized staff can view them for verification purposes. You can find full details on our privacy policy page.

If verification is rejected, the support team will notify you immediately with the reason. Documents are typically rejected because they are unclear, expired, or the name does not match. Resubmitting correct and clear documents usually leads to quick approval. For any issues, get help via 24/7 live chat.

A National ID card (NID), passport, or birth registration certificate is accepted as proof of identity. A recent utility bill or bank statement works for address verification. All document photos must be clear, in color, and show the full page — cut or blurry images are not accepted.

Once a bonus is active, certain conditions may apply to cancelling it. If you wish to cancel a bonus, the bonus portion may be deducted from your balance. Read our terms and conditions page for full details, or ask the support team via live chat — they will help based on your specific situation.

Bets placed on slots generally count in full toward the wagering requirement. Live casino and table games may contribute partially or not at all. The exact contribution percentage for each game is stated in the detailed bonus terms. It is worth reviewing those terms before claiming a bonus.

When you open an account at ak71 for the first time, you get a 100% bonus on your first deposit — up to ৳5,000. For example, depositing ৳1,000 adds another ৳1,000 in bonus, giving you ৳2,000 to start playing with. You may need to select a specific bonus code or option at the time of your first deposit — confirm the details via live chat.

The wagering requirement for the welcome bonus is 15 times — applied to the bonus amount only. Say you receive a ৳1,000 bonus; you must wager ৳1,000 × 15 = ৳15,000 before withdrawing bonus winnings. The calculation is based on the bonus alone, not on the combined balance of your deposit and bonus.

Every bonus has a set expiry period — if the wagering requirement is not met within that time, the bonus is automatically removed. Any winnings from the bonus may also be removed. So after claiming a bonus, stay active on the eligible games as soon as possible, and check the expiry date in the terms beforehand.

The minimum deposit amount at ak71 across all payment methods is ৳500. Whether you use bKash, Nagad, Rocket, or Upay, a minimum of ৳500 is required. Even if you want to start with a small budget, this minimum applies. The minimum withdrawal amount is also ৳500.

Log in to your ak71 account, go to the deposit section, and select Nagad. Enter your Nagad number and amount following the instructions shown, then confirm the payment via the Nagad app or by dialing *167#. After a successful payment, the amount is usually added to your ak71 balance within a few minutes.

Currently, ak71 accepts deposits via four mobile wallets: bKash, Nagad, Rocket, and Upay. These are the most popular and accessible mobile payment services in Bangladesh. Rocket is the mobile wallet of Dutch-Bangla Bank. Fast and secure transactions are ensured across all methods.

When you select bKash in the deposit section, the recipient number and payment instructions will be displayed. Then go to the "Send Money" or "Payment" option in your bKash app and send the specified amount to that number. If a reference number is provided, be sure to include it. Once the payment is complete, your ak71 balance will update automatically.

ak71 does not charge any processing fee on deposits. However, your mobile wallet (bKash, Nagad, Rocket, or Upay) may apply its own transaction charges — this is entirely that service's own policy and is not within ak71's control. Contact the relevant wallet's helpline for information about their fees.