ak71's Privacy Policy — Your Information Is Protected

1 Introduction & Scope

ak71 (referred to hereinafter as "we", "our", or "the platform") is an online casino and sports betting platform serving users in Bangladesh. We place the highest importance on our users' privacy and are always committed to protecting their personal information.

This privacy policy describes in detail what types of information are collected about you when you use our website ak71.lat, how that information is processed, who it may be shared with, and what measures we take to protect your information.

By creating an account on this platform or using our services, you are giving your consent to this privacy policy. Please read the entire policy carefully. If you disagree with any terms of this policy, please refrain from using our services.

2 What Information We Collect

We may collect the following types of information for various purposes:

2.1 Personally Identifiable Information

• Full name and date of birth
• Valid email address
• Mobile phone number
• National ID or passport number (for identity verification purposes)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket or Upay account numbers (for transaction purposes)
• Deposit and withdrawal history
• Transaction dates and amounts

2.3 Usage Information

• Login time and date, IP address
• Device type, operating system and browser information
• Game play history and betting records
• Information about browsing the various pages of the platform
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

When you contact our customer service team via live chat or email, records of those conversations may be stored. This is used for improving service quality and resolving disputes.

3 How We Collect Information

We collect your information through the following methods:

• Registration process: Information you provide when creating an account.
• Identity verification (KYC): Collection of identity documents where required to ensure a safe platform.
• Payment processing: Information collected during transactions via bKash, Nagad, Rocket and Upay.
• Automated methods: Technical information collected through cookies, web beacons and log files.
• Customer service contact: Information you provide via support chat or email.

4 Purposes for Using Your Information

ak71 uses the information collected about you for the following purposes:

4.1 Service Delivery & Operations

• To create, verify and manage accounts.
• To process deposits and withdrawals.
• To keep gaming and betting services running without interruption.
• To verify a user's identity and age (21+).

4.2 Security & Fraud Prevention

• To detect and prevent fraudulent activity, money laundering and other illegal operations.
• To identify multiple accounts belonging to the same person.
• To maintain the security and integrity of the platform.

4.3 Customer Service & Communication

• To resolve technical issues and provide assistance.
• To respond to your requests and complaints.
• To send important service-related notifications.

4.4 Service Improvement

• To analyse and improve the user experience.
• To develop new features and products.
• To identify and fix technical errors.

4.5 Responsible Gaming

To monitor your gaming habits, identify unusual patterns, and where necessary provide responsible gaming tools and support.

5 Sharing Information with Third Parties

ak71 never sells your personal information or rents it out for commercial purposes. However, information may be shared with specific third parties in the limited circumstances below:

5.1 Payment Processors

Mobile banking services such as bKash, Nagad, Rocket and Upay receive the information necessary to complete transactions. These services have their own privacy policies which apply.

5.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi, PG Soft, Microgaming and NetEnt may use a limited amount of session data to operate games. These providers receive only the information necessary to deliver their services.

5.3 Legal Obligations

Information may be disclosed where we are legally required to do so by a court order, legal process, or a lawful request from a competent authority. In such cases we provide only the minimum information required.

5.4 Security & Fraud Prevention

Specialised third-party services may be used to detect fraud and protect platform security. These service providers operate under strict confidentiality agreements.

6 Data Security Measures

To ensure the security of your information, ak71 applies both technical and organisational protection measures:

Please bear in mind that no data transmission over the internet or electronic storage method is 100% secure. We use industry-standard protection, but we are unable to guarantee absolute security.

7 Cookie Policy

The ak71 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

7.1 Cookies We Use

• Essential cookies: Required for the website to function properly — login sessions and security tokens.
• Functional cookies: To remember your preferences (language, display settings).
• Analytics cookies: To collect statistical data for understanding how the platform is used.

7.2 Cookie Controls

You can disable cookies from your browser settings. Please note that disabling essential cookies may cause some features of the platform to stop working correctly.

8 Data Retention Period

We retain your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active accounts: All relevant information is retained for as long as the account remains active.
• Closed accounts: After an account is closed, information may be retained for a set period based on legal and regulatory requirements.
• Financial transaction records: Retained for a period determined by applicable law.
• Support communications: Conversations with customer service may be kept for a set period after resolution.

9 Your Rights

You have the following rights with regard to your personal information:

• Right to know: The right to know what information we have collected about you.
• Right to correction: The right to request correction of any inaccuracies in your information.
• Right to deletion: The right to request deletion of your information in certain circumstances, although legal obligations may mean this is not always possible.
• Right to object to processing: The right to object to your information being used for certain purposes.
• Right to close your account: The right to close your account at any time.

To exercise these rights, please contact our support team.

10 Protection of Minors

ak71 provides services only to individuals aged 21 or over. We do not knowingly collect any information from minors. If we become aware that information has been collected from a minor, we will take immediate steps to delete that information and close the associated account.

If you believe a minor is using our platform, please let us know immediately.

11 Third-Party Links & Services

Our platform may include certain third-party software and services, such as game providers and payment processors. These third parties have their own privacy policies and are themselves responsible for how your information is processed on their platforms. We are not responsible for the privacy practices of these third parties.

12 Policy Changes & Updates

We may review and update this privacy policy from time to time. For significant changes, we will send a notification to your registered email address or display a prominent notice on the platform.

By continuing to use the platform after any changes, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

13 International Data Transfers

In some cases, in order to provide our services, your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that your information remains protected in accordance with the standards described in this privacy policy and that applicable legal protections are in place.

14 Contact & Complaints

If you have any questions, comments or complaints about this privacy policy, please contact our support team:

We consider all your enquiries with the utmost importance and try to respond as quickly as possible.